Lori Zukin

When we let joy show up and share it with others, it changes how we see the world and how we treat people. It softens us, helps us connect, and builds influence that doesn’t depend on our title or position. Joy creates a subtle ripple: it sparks hope, invites curiosity instead of anger, and gives us a different way to honor hard things without getting stuck in them.

Take AI adoption. Many leaders see employee hesitation as “resistance.” But what if it’s actually thoughtful concern? When we project our own assumptions instead of getting curious, we miss opportunities for innovation and improved outcomes.

Tired of meetings that go in circles? Discover how team coaching and clear decision-making frameworks can eliminate unproductive swirl, build trust, and boost team performance—no ropes course required.