Our Team

We are coaches dedicated to helping you achieve your goals.


Lori B. Zukin, Ph.D.

Lori’s passion is to help others listen for, identify and pursue their own passions.  After 18 years as a leader at Booz Allen Hamilton, she left an executive role to follow her professional dream:  to create Zukin Leadership as a way of allowing her to focus deeply on her passions for leadership strategy, leadership consulting and executive coaching. Lori's clients include the NFL, Booz Allen Hamilton, and the Presidential Leadership Scholars. 

At Booz Allen, Lori led the firm’s leadership development services, advising leaders in the areas of strategy and decision-making and conducting immersive simulations. She managed a team of over 90 Human Capital experts who served the firm’s federal and commercial clients in a broad range of human capital transformations.

Lori is married with two sons who love math and sports and the overlap between the two.  She enjoys running and hiking, but prefers the efficiency of tabata workouts. Lori is dedicated to ending the stigma associated with mental illness and volunteers regularly for the National Alliance for Mental Illness and the American Foundation for Suicide Prevention. 

Education and Training:

Lori holds a Doctorate in Industrial/Organizational Psychology from George Mason University, and a Master’s in Organizational Psychology from Columbia University.  She is certified in multiple leadership and team assessments including: The Organization Workshop, the Hogan, the Leadership Circle Profile and the Center for Creative Leadership 360. 

Zukin Leadership partners with Corentus.com and the team below:

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Christina Swartz

Christina Swartz has been an independent consultant and coach for over eight years, primarily helping leaders and leadership teams increase their personal and organizational effectiveness.  

She has coached in a wide variety of organizations in the Federal and local government sectors, the non-profit sector and for-profit companies.  In addition to coaching leaders in medium and large organizations either individually or in cohort leadership programs, she has significant experience coaching small business owners and independent professionals.  With those clients, her leadership coaching work also includes a great deal of work on issues related to ownership and leadership of micro-enterprises. 

Christina resides in Winchester, Virginia with her husband, Chip, and two sons.

Education and Training:

Christina holds her Bachelor's Degree from the University of Mary Washington and graduate study at Old Dominion and Shenandoah Universities.

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Frank Ball

Frank Ball has been an independent organizational consultant and leadership coach since 1995.  

In his coaching work he specializes in working with leaders and leadership teams to improve their own and their organization’s leadership capacity. Working in dozens of organizations and with hundreds of clients over the years, he has found that leadership is among the scarcest resources in most organizations today.  In addition to building overall leadership capacity in organizations, he is finding more and more of his work focused on supporting leadership transitions as more senior generations of business owners and organizational leaders either change careers or transition to retirement — both of which create a need for the newer generation of leaders to step up quickly and become more effective.

Prior to becoming an independent coach, Frank had careers in the U.S. Marine Corps and Central Intelligence Agency.

Education and Training: 

Frank holds degrees from Davidson College and the George Washington University and two graduate certificates from Georgetown University.

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Doug Hensch

Doug Hensch, MAOM, MEd, ACC, brings a wealth of experience and passion to the work he provides for his clients. His philosophy is simple: "Set meaningful goals. Identify your strengths. Work in them regularly." Doug has touched the lives of business executives, managers, and individual contributors with innovative coaching, engaging workshops, and thought-provoking consulting. 

Doug lives and works in Leesburg, VA, and spends his free time coaching his two boys’ sports teams and volunteering with various organizations in the community. Doug took up Gracie Jiu-Jitsu to learn more about the value of failure and his first book (Positively Resilient: 5 1/2 Secrets to Beat Stress, Overcome Obstacles, and Defeat Anxiety) was published in October, 2016.

Education and Training:

Doug holds his Bachelor's Degree from the University of Pennsylvania and his Master's Degree from Temple University.

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Jeni Fan

Jeni has over 10 years of experience working with leaders at all level across the academic, business, health, government, and the military sectors. Jeni blends her experience in research, consulting, and coaching to provide clients with a holistic human-centered, evidence-based service. She partners with her clients and their teams to design programs (coaching and training) that are impactful and sustainable.

Outside of work, Jeni is an active member of the community and teaches meditation and philosophy.

Education and Training:

Jeni holds a Master of Sciences in Cognitive Psychology and a professional certificate in leadership coaching from Georgetown University.


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Mark Zumwalt 

Mark is an organizational change coach with over a decade of experience—he has coached leaders and teams, taught leadership skills, and led organizational change both across the US and globally. Mark’s focus is helping individuals and teams envision how they want to lead, and working with them to implement that change. He believes that building trusting and authentic relationships is the foundation of effective leadership. Mark brings his spirit of collaboration, humor, and compassion to his work. 

Education and Training:

Mark holds his Bachelors Degree from Brown University and his Master’s Degree in Counseling Psychology from New York University.

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Leslie Williams

As a coach and workshop leader, Leslie brings a high level of engagement, a penchant for truth-telling, a quick mind and a quick wit. Leslie has an endless quest for mastery, so she approaches each person and engagement as unique. She consistently strives to do the ‘right thing’ for her clients, no matter what. 

Leslie lives in Shepherdstown, WV, about 70 miles outside of Washington, DC.  She loves photography, contributing to her community, singing, chewing on insoluble questions with friends, reading, listening to live music, nurturing her spiritual life and walking her dog along the Potomac River.

Education and Training:

Leslie holds her Master’s degree in Organization Development from American University/NTL Institute.

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Christopher Smith

Christopher Smith is an organizational change, culture management, and leadership development executive with nearly 20 years of experience, in both the public and private sectors. Having spent nearly 18 years at established professional services firms including PricewaterhouseCoopers, BearingPoint, and Booz Allen Hamilton, Christopher designs solutions that align strategy with culture so that the right behaviors can encourage positive experiences and produce better business outcomes. Christopher is an expert in Organizational Change. He is also an experienced facilitator, highly capable in the design and delivery of customized and program content, including the Everything DiSC suite of assessment tools. He and his family live in Arlington, VA.

Education and Training: 

Christopher has earned degrees and certificates from Williams College, Georgetown University, and the University of Virginia.

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Alexis Feringa

Alexis is an executive coach focusing on strategic planning, facilitation, and leadership development services to both public and private organizations. Her passion is helping her clients transform into happy, authentic, and successful leaders.

Alexis brings a wealth of experience and expertise to her coaching practice. Her clients are leaders in law firms, consulting companies, and non-profit organizations. During her 20 years at Booz Allen Hamilton, Alexis spent six years as a Vice President.

Education and Training: 

Alexis holds a Master’s Degree in International Relations from The Fletcher School of Law & Diplomacy. 

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Clarice L. Scriber

Clarice L. Scriber, M.S., M.A., MCC is a Master-certified coach, who draws on more than 25 years of experience in financial services and the media, where she coached senior level executives. Clarice has worked closely with seasoned executives who have been successful delivering results, but also need to develop their interpersonal skills to manage more effectively. She also coaches leaders who must deliver on big organizational goals and can use the support of a coach to help them do this more with equanimity and grace. 

Clarice believes that leaders must find their voice and the leadership style that works best for them.  To that end, she enjoys coaching leaders who want to maximize their strengths and to identify and implement strategies to reach their business and development goals.

Education and Training:

Clarice holds her Bachelor's Degree from Morgan State College, her Master's Degrees from the University of Pennsylvania and Loyola College in Baltimore, and her PH.D. from Leiden University.